Return and Refund Policy

Last Updated: 1st July 2024

Thank you for choosing SH Mind Treat. We strive to provide the best services possible. This Return and Refund Policy outlines the conditions under which refunds will be granted for our services. By purchasing our services, you agree to the terms outlined below.

1. Services Covered

This policy applies to all services offered by SH Mind Treat, including but not limited to therapy sessions, counseling, workshops, and digital products.

2. Refund Eligibility

a. Therapy and Counseling Sessions

  • Individual Sessions: Refunds are available if you cancel at least 24 hours before the scheduled session. Cancellations made within 24 hours of the session will not be eligible for a refund.
  • Package Sessions: If you have purchased a package of sessions, refunds for unused sessions are available if you request a refund within 30 days of purchase. Used sessions within the package are non-refundable.

b. Workshops and Group Sessions

  • Refunds are available if you cancel at least 7 days before the scheduled workshop or group session. Cancellations made within 7 days of the event will not be eligible for a refund.

c. Digital Products

  • Due to the nature of digital products, refunds are not available once the product has been accessed or downloaded.

3. Refund Process

To request a refund, please contact us at [contact email] with the following information:

  • Your name
  • Date of purchase
  • Description of the service or product
  • Reason for the refund request

We will review your request and notify you of the approval or rejection of your refund within 7 business days. Approved refunds will be processed within 14 business days and will be issued to the original method of payment.

4. Exceptions

Refunds will not be granted for:

  • Missed sessions without prior notice
  • Partially used packages
  • Services received and completed

5. Changes to This Policy

We may update this Return and Refund Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after the changes take effect signifies your acceptance of the revised policy.

6. Contact Us

If you have any questions or concerns about this Return and Refund Policy, don’t hesitate to get in touch with us at:

SH Mind Treat

[Address:-  307, third floor, Chandra Park Apartment, Mission School Road, Bilaspur, Masanganj, Chhattisgarh 495001]

[Email:-  info@shmindtreat.com]

[Phone number:- 8107016414]